Terms of service

What we provide

Bookkeeping, reconciliation, month-end close and management reporting, at the scope set out in your engagement letter. Work is prepared by our systems and reviewed by a qualified accountant who takes responsibility for the output.

What we do not provide

• Statutory filings and audit, which are delivered by licensed partner practices.
• Tax, legal or investment advice.
• Any authority to move money on your behalf.

What we need from you

Timely access to your feeds and records, reasonable answers to our questions, and prompt notice of anything unusual — a new entity, a loan, a dispute, a change of ownership. We can only be accurate about what we are told.

Fees

Billed monthly in advance at the plan rate in your engagement letter. Remedial work on prior periods is quoted separately and never begins without your written approval.

Ending the engagement

Either party may terminate on thirty days’ written notice. Your ledger, workpapers and audit trail are yours, handed over in full, with no exit fee.

Liability

We carry professional indemnity insurance and stand behind our work. Our aggregate liability is limited to the fees paid in the twelve months before the claim, except where the law does not permit such a limit.

Questions

Write to hello@acruee.com and a person will answer.